APP Mod Hey+ App

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Hello community! I received my hey + a few days ago and I found a flaw in the screen, I can not see the wallpaper or texts, much less icons. I am new here, sorry if I break some rule. Thanks and regards!
I have the same issue, my Band finish the battery, and after 2 days I turn on e show's me like this.
I'm waiting for a new firmware update or some procedure to force factory setting.
 

Jimmy69

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Hi,

Just received the Hey+ and download the English app here 1.1.7.1.

I then managed to open an account using online chinese virtual number to register.
However I simply cannot pair the device with the App. I tried all versions of the app.
If I try to pair using normal Bluetooth menu in the phone the device pairs. I tried download the chinese App (the device itself shows a QR code which says download app and device number 657A). Still didn't pair.

I have a Galaxy S8+ running Android 9.0

Can anyone help?
 

MagicalUnicorn

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Hi,

Just received the Hey+ and download the English app here 1.1.7.1.

I then managed to open an account using online chinese virtual number to register.
However I simply cannot pair the device with the App. I tried all versions of the app.
If I try to pair using normal Bluetooth menu in the phone the device pairs. I tried download the chinese App (the device itself shows a QR code which says download app and device number 657A). Still didn't pair.

I have a Galaxy S8+ running Android 9.0

Can anyone help?
Chinese number isn't needed for create an account.

Bletooth and GPS enabled ?
 

Jimmy69

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Chinese number isn't needed for create an account.

Bletooth and GPS enabled ?
Hi,

Actually there was a hard coded phone prefix +86 (china one).
And instructions were to receive a number from the seller (which is not so agile, so decided to do it myself).

Yes bluetooth and GPS enabled. Also tried turning on all permissions manually in the app manager
 

MagicalUnicorn

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Hi,

Actually there was a hard coded phone prefix +86 (china one).
And instructions were to receive a number from the seller (which is not so agile, so decided to do it myself).

Yes bluetooth and GPS enabled. Also tried turning on all permissions manually in the app manager
You can create an account with email :).

Hey Plus Application succeed to find your Hey Plus ?
 

Jimmy69

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You can create an account with email :).

Hey Plus Application succeed to find your Hey Plus ?
Thanks, from the ads I thought only phone was possible.

Anyway, no that's the issue. the Hey Plus Application just keeps looping in "Search". I've left it for minutes.

Thanks for the support


edit: I don't know if it's related, but when i first open the app, I can catch a glimpse of a message "Network exception" in the menu.
 

Jimmy69

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Thanks, from the ads I thought only phone was possible.

Anyway, no that's the issue. the Hey Plus Application just keeps looping in "Search". I've left it for minutes.

Thanks for the support


edit: I don't know if it's related, but when i first open the app, I can catch a glimpse of a message "Network exception" in the menu.
I was able to solve it by restarting and clearing the phone cache

Thank you
 

MagicalUnicorn

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English, English MM_DD, Flash and French Hey Plus Applications are released !

⤳ May 18 2019 :
Hey Plus Application 1.1.8.2 !
New English Custom Firmware 1.13.59 (You must flash files 0 and 1 contained in the .zip) !
Firmware 1.13.59 - BUG : Alipay menu title not displayed.
 
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English, English MM_DD, Flash and French Hey Plus Applications are released !

⤳ May 18 2019 :
Hey Plus Application 1.1.8.2 !
New English Custom Firmware 1.13.59 (You must flash files 0 and 1 contained in the .zip) !
Firmware 1.13.59 - BUG : Alipay menu title not displayed.
I just flashed the new firmware 1.13.59 on my hey+ and I can see the Alipay bug but when I check in information the firmware is still shown as 1.12.74. I have flashed both the firmware files.
 

MagicalUnicorn

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Please, when you take it out in Spanish change the word distanca by distancia
It's modified :). Spanish version will be released during the next week.

I just flashed the new firmware 1.13.59 on my hey+ and I can see the Alipay bug but when I check in information the firmware is still shown as 1.12.74. I have flashed both the firmware files.
Because you didn't get the official update notification.
After flash, the version displayed isn't the real Firmware version, but the latest Firmware version you can have. I don't understand why Ryeex did this choice, but it's like that ^^.
 

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