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I've tried with Chinese and English app. The QR code screen persists, that's the key point. The app spins and turns and does not recognize my gadget. Can I reset Hey+ in any way? (Sorry for my english)

That's the problem. I've tried all possible Hey+ App versions, I simply can't pair.

Hello, can anyone help me? I got my Hey +, but it only shows this QR code ... What should I do?