Hello there, just received my Hey+ band today, and I'm running into several issues:
1- the band firmware is 1.13.58, and its saying "1.13.58 (already up to date)" in Devices/Firmware version, is this the last official firmware available?
2- the official Hey+ app (version 1.1.9.0 from Google Play Store) doesn't display the Access Card to Transit Card icons at the first launch; I need to change the app language to chinese (Menu/Settings/Language) then change again this setting to make appear the two missings icons... BUT!... it seems these two NFC functions won't launch properly: Access Card icon keeps telling "Card loading, please wait in patient", then very quickly closes itself with "Device Activate Failed. Failed to open SE"; "Transit Card" displeys the following "In the loading card, you need to keep the network connection normal, please be patient", then: "System Error, please try again later".
I'm using a Mi8lite phone and I'm logging in with mu Mi Account; I tried to log with a chinese email, same issue. I'm also tried with two NFC phones (Samsung J5 and Samsung S9), same issue everytime.
Can anybody help with this? Thank you, guys.